Shipping & Delivery Policy
At CraveHub Foods, we’re committed to delivering your favorite ready-to-eat meals quickly, safely, and reliably. Please review our shipping and delivery policy below.
📍 Shipping Locations
We currently ship across India.
International shipping is not available at this time.
⏱️ Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order is shipped, you will receive a tracking number via email or SMS.
🚛 Estimated Delivery Time
| Region | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Other Cities | 3–7 business days |
| Rural Areas | 5–8 business days |
Please note: Delivery times may vary during high-demand periods, festivals, or due to unforeseen courier delays.
💵 Shipping Charges
Free Shipping on all prepaid orders above ₹499
For orders below ₹499: Flat shipping charge of ₹40
Cash on Delivery (COD): Additional ₹30 service charge
📦 Order Tracking
You will receive a tracking link via email/SMS as soon as your order is dispatched.
Still can’t track it? Email us at: info@cravehubfoods.com
📬 Delivery Partners
We work with trusted logistics providers such as Delhivery, Blue Dart, Shiprocket, and India Post to ensure fast and secure deliveries.
❗ Delivery Issues
If your package is delayed or lost, please contact us at info@cravehubfoods.com within 7 days of the expected delivery date.
In case the delivery address is incorrect or incomplete, we are not responsible for failed delivery attempts.
🔁 Returns & Damaged Products
Please refer to our Returns & Refund Policy if your package arrives damaged or tampered.
📞 Need Help?
If you have any questions about your order or delivery, feel free to contact us:
📧 info@cravehubfoods.com
📍 913, Z-One, Sindhubhavan Road, Near Avalon Hotel, Bodakdev, Ahmedabad, India